We field a lot of calls on our 800 number from people across the country on various questions about long term care insurance policies. A common one I get is the difference between John Hancock’s Custom Care II shared policy and their Family Care II. Both allow you to share benefits with your spouse but the Family Care II will allow you to include your kids on the policy. With the Custom Care II plan you both get your own policy, but in the event you use all your benefits you can then dip into your spouse’s policy. With this plan (the most common) in the even you are both on claim at the same time you DO NOT have to share the monthly benefits like you would with John Hancock’s Family Care II. For example, For example, with Family Care II plan if you and your wife were at a nursing home and the bill was $9000 for the both of you the family plan will pay $4500. The regular Custom Care II shared plan would pay $4500 each or $9000 total.
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